maaz technologies
Transform Customer Interactions with Advanced Contact Center Solutions
Seamless CTI connectors, AI-powered omni-channel chats, and CRM integration to empower your team and delight your customers.
maaz technologies
Advanced AI solutions
Advanced AI solutions with speech analytics and conversational IVR for Avaya, Cisco, Genesys, and other platforms.
Our Solutions
CTI Connectors
AI Solutions
AI Omni-Channel Chat Solution
Other Solution
Solutions Tailored for Modern Contact Centers
Feature Categories
CTI Connectors
- Connect seamlessly with leading CRMs to sync customer data in real-time.
- Enable click-to-dial, screen pop-ups, and call logging directly within your CRM.
Omni-Channel Communication
- Handle customer interactions across multiple channels, including chat, email, social media, and voice.
- Provide a consistent and unified customer experience
Generative AI Integration
- Deploy intelligent chatbots that understand and respond naturally to customer queries.
- Use AI for sentiment analysis and personalized engagement.
Analytics & Reporting
- Access detailed dashboards with insights into team performance and customer trends.
- Monitor KPIs and make data-driven decisions.
Integration Partners
Works Seamlessly with Your Tools
Our solutions integrate with leading platforms to ensure a smooth and unified workflow. Supported tools include
- Salesforce
- Microsoft Dynamics 365
- Service Now
- Zendesk
- Cisco
To make requests for further information, contact us
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Contact Number
+1 (512) 325 7637
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Our Mail
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Our Location
5900 BALCONES DR STE 100 AUSTIN TX 78731-4298, UNITED STATES
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Maaz Technologies is an Enterprise IT Solutions Provider serving Local, Regional, and Global Customers with Integrated Enterprise Solutions and Services tailored to improve Business Performance.